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Henrico officials defend storm response as residents press for neighborhood fixes
Summary
County staff briefed the board and public on Winter Storm Fern operations, detailing 24-hour shifts, equipment damage, and outreach metrics; residents raised persistent concerns about neighborhood plowing, access for elderly residents and summer program capacity.
Henrico County officials outlined the scope of the government's response to Winter Storm Fern and pledged continued after-action review as residents urged faster neighborhood-level service.
Public Works Director Terrell Hughes told the Board of Supervisors that the county began preparing days before the event and mobilized contractors and 24-hour shifts, deploying heavy equipment and a 50/50 sand-salt mix when forecasts shifted from snow to freezing rain. "By Monday we were able to get through 44% of our county roads," Hughes said, adding crews prioritized emergency routes and reopening subdivision access so residents…
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