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Denton PUB backs 1.55% service fee on card utility payments, excluding eChecks
Summary
The Public Utilities Board on March 9 recommended implementing a service fee of about 1.55% on card payments to recover rising card-processing costs, excluding eChecks; staff estimated the fee would largely recover roughly $1.5 million in annual costs and targeted an October 1 implementation after vendor work and customer education.
The Denton Public Utilities Board on March 9 recommended that the city recover utility card-processing costs by implementing a service fee of approximately 1.55% on card payments, excluding electronic checks (eChecks/ACH). The motion passed by voice vote with no opposition.
Matt Hamilton, the city’s chief financial officer, told the board that card-processing costs have risen largely because more customers are choosing card payments. He said processing for utility online payments accounts…
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