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Board formalizes mobile device management in acceptable‑use policy
Summary
The board approved additions to the acceptable‑use policy that require city devices to enroll in Microsoft Intune via Apple Business Manager, describe fully managed vs. corporately owned personally enabled devices, and allow limited director‑approved personal use; the motion passed unanimously.
The IT advisory board unanimously approved additions to the city’s Acceptable Use Policy to codify mobile device management (MDM) and how city‑issued iPhones and iPads are handled.
Chris explained the policy changes are intended to align the city’s practices with CIS controls and Implementation Group 1. Under the revisions, city devices purchased through authorized vendors will enroll automatically in Apple Business Manager and Microsoft Intune. The policy distinguishes fully managed fleet devices (for example, squad‑car phones for police and fire) from corporately owned, personally enabled devices that allow an Apple ID and some personal use with director approval. "Users acknowledge that city devices remain fully managed and monitored IT assets," Chris said.
Staff said the city uses Verizon and FirstNet for cellular service and expects to move toward nearly all FirstNet service for its devices. Board members asked about device counts and misuse; staff estimated the city operates "hundreds" of mobile devices including squad and fire phones, iPads for inspections, and phones issued to directors and supervisors. The policy also clarifies that personal devices may access Office 365 under multi‑factor authentication but may not join the city network; VPN access is limited to city devices.
The board approved the policy changes by roll call. Members suggested clarifying language on record retention for disposed assets and adding distinct inventory states for lost versus disposed devices; staff said they would update the draft before forwarding it to council.
What’s next: staff will incorporate editorial clarifications suggested by the board and forward the revised Acceptable Use Policy additions to city council for approval.
