Get Full Government Meeting Transcripts, Videos, & Alerts Forever!
La Verne customer service representative outlines city’s switch to automatic water meters and leak-detection steps
Summary
Crystal, a customer service representative for the city of La Verne, described the department’s transition to automatic meter reading (AMR), the city’s meter-replacement policy, and how residents can check for leaks and request rereads.
Crystal, a customer service representative for the city of La Verne, described the city’s water meter program and its move toward automatic meter reading, saying the change will make reads faster and help staff spot leaks.
Why it matters: The city’s switch to AMR is designed to reduce the time staff spend walking routes and to speed the detection of meter irregularities and leaks that can affect bills and water conservation.
Crystal said she has been with the city three years and that she is qualified through the state, including water treatment Grade 2 and water distribution Grade 2 certifications. “I read 400 to 600 meters a day,” she said, and the city’s system covers…
Already have an account? Log in
Subscribe to keep reading
Unlock the rest of this article — and every article on Citizen Portal.
- Unlimited articles
- AI-powered breakdowns of topics, speakers, decisions, and budgets
- Instant alerts when your location has a new meeting
- Follow topics and more locations
- 1,000 AI Insights / month, plus AI Chat
