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WCIA presenter Rob Roscoe briefs Milton council on conduct guidance and insurance risks
Summary
Rob Roscoe of the Washington City's Insurance Authority gave Milton council a briefing on conduct 'do's and don'ts' and described insurance market cycles, liability risk and the insurer's settlement practices; councilors asked about complaint handling, audits and social-media guidance.
Rob Roscoe of the Washington City's Insurance Authority (WCIA) briefed the Milton City Council at its March 9 study session on council conduct and municipal insurance risks.
Roscoe framed the presentation around 'council do's and don'ts' training and an overview of insurance market dynamics, telling councilors that insurance is "very cyclical" and that reinsurance and market pressure affect municipal rates and coverage.…
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