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CapMetro board approves 11 items including software, insurance and TOD policy
Summary
The CapMetro Board on Aug. 25 approved 11 action items including contracts for ServiceNow and Salesforce, an employee benefits contract with The Hartford, a soil transfer saving about $1 million, procurement threshold changes, and an updated transit‑oriented development policy; votes were unanimous.
The CapMetro Board of Directors voted unanimously Aug. 25 to approve 11 action items, covering software and customer‑service contracts, employee benefits, procurement policy updates and a revised transit‑oriented development (TOD) implementation policy.
Board members approved a contract through the Texas Department of Information Resources with Carahsoft Technology Corporation for ServiceNow IT service‑management licensing, a one‑year base plus two option years not to exceed $894,594. The board also approved a one‑year renewal for Salesforce Marketing and Data Cloud licensing through Texas DIR, not to exceed $344,236, to support customer experience…
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