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Postal representative urges Rowlett residents to report mailbox break‑ins to postal inspectors
Summary
A postal representative told the Rowlett City Council that residents should report mailbox break‑ins to postal inspectors as well as local police, and reviewed tools—smart lockers, lockable mailbox inserts and carrier practices—that have reduced theft; she asked the city to share local contact info.
A postal representative told the Rowlett City Council on 2026-02-16 that residents should report mailbox break‑ins to postal inspectors in addition to local police and offered a local contact number for the public.
The representative said reporting to postal inspectors helps because "the postal inspectors may ask questions that I may not think to ask or may not know to ask or answer because that's their personal information of the mail," and encouraged the city to post the local inspector number on social media so residents would stop calling a national 800 number.
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