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Advocates and providers urge CapMetro to restore accessible free‑pass distribution for people experiencing homelessness
Summary
Advocates representing service providers and people with lived experience told the board that recent changes to the free‑bus‑pass (BuzzPass) program and added data requirements have reduced access for unhoused Austinites and increased theft and loss; they requested a dedicated agenda item and a board recommitment to accessible passes.
Multiple advocacy groups and people with lived experience asked the CapMetro board July 28 to address changes to the agency's free‑bus‑pass program that they say have reduced access for people experiencing homelessness.
JJ (identified in the record as JJ Ademidoz) of Vocal Texas urged the board to put the matter on an agenda so directly impacted people could testify in full; JJ said the program previously released 7,000 31‑day passes monthly to more than 40 organizations and that the recent switch and new data requirements have forced providers to ration passes.
"So we're asking specifically for 2 things…
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