Lifetime Citizen Portal Access — AI Briefings, Alerts & Unlimited Follows
CapMetro operators raise safety and harassment complaints; board pledges follow-up
Loading...
Summary
Several CapMetro bus operators told the board July 28 they face harassment, inconsistent enforcement of policies, and pressure to operate vehicles they consider unsafe; the board said it will follow up with staff and management.
Several CapMetro bus operators used the board's public‑comment period July 28 to describe workplace harassment, safety problems with buses and inconsistent enforcement by inspectors and supervisors.
"I'm not gonna keep going," operator Taneal Adams told the CapMetro board, describing repeated sexual harassment, intimidation and bullying at work and saying management investigations had not led to sustained corrective action. Adams said she had requested a two‑month leave because the situation had become intolerable.
Operator Joshua Maloney described a July 16 incident in which he found the driver's shoulder belt frayed and said on‑scene bus inspectors pressured him to keep the vehicle in service despite Keolis supervisors and management directing the bus be pulled. Maloney said he recorded the interaction and has filed complaints about a particular inspector (identified in the record as Neely/B38).
"Bus inspectors do not have that authority as they are not our employer," Maloney said, describing pressure he said rose to threats of being pulled from service when he refused to operate the bus.
Other drivers echoed concerns about equipment and safety. Stanley Nelson Moore Sr. said seats on a range of buses "are not properly aligned" and bounce, making long shifts difficult and unsafe; John Torres described an on‑route assault attempt and said he later had to stop driving because he was not mentally fit to continue.
Board Chair Trevillion thanked the speakers and said the board would "sit down and make sure that we do talk to the appropriate people so that your issues are addressed legitimately." A board member requested that operators meet with Miles Turpin (vice president of bus operations and maintenance, referenced in testimony) before leaving the building so leadership could hear the concerns directly.
Context and next steps: Operators asked the board to investigate both safety/maintenance issues (frayed seat belts, unstable seats) and alleged improper conduct by inspectors and supervisors who, speakers said, give inconsistent directives around whether a vehicle is safe to operate. The board acknowledged the complaints and committed to following up with appropriate staff and the agency's CEO. No formal disciplinary or operational changes were announced at the meeting.
