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DTS warns of cybersecurity and staffing risks as it trims capital ask, prioritizes AI and resilience
Summary
The Department of Technology Services proposed a smaller FY27 capital plan and a modest operating increase to maintain cybersecurity and AI readiness after federal support changes; DTS also warned that two FTE reductions and deferred Connect Arlington projects increase operational risk and asked the board for guidance on prioritizing staff vs capital investments.
Holly Hartel, director of the Department of Technology Services, told the board DTS’s FY27 operating request reflects a constrained environment and a focus on digital services, cybersecurity and measured AI adoption. Hartel outlined several accomplishments — a pilot virtual agent (“Ava”), an expanded enterprise document search (145,000 documents), migration of the public‑safety CAD system to a cloud architecture, and an enterprise Windows update program — and said those efforts increased resilience while saving operating dollars in some areas.
Hartel said changes at the federal level reduced low‑cost…
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