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Labor commissioner seeks staff, technology to speed unemployment claims and shore up fund oversight
Summary
Georgia Department of Labor asked for staff and technology investments — including dozens of call‑center and audit positions — to modernize UI services, improve collections and address infrastructure needs; the department reported the UI trust fund at about $1.99 billion, short of federal solvency guidance.
The Georgia Department of Labor outlined staffing and capital requests designed to modernize unemployment insurance and strengthen collections and oversight ahead of the UI system replacement.
Labor Commissioner Barbara Ramirez Holmes told the committee the budget requests include $640,000 for call‑center technology enhancements, $1,642,557 to fund 20 additional collections positions, $998,071 for 15 customer service…
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