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Commission approves seven new FTEs for Eastern Plains call center expansion
Summary
The commission unanimously approved adding seven full-time equivalent positions for Eastern Plains Human Service Zone to support growth of the Statewide Economic Assistance Call Center after the state granted the positions.
Madison Crisman, director of the Eastern Plains Human Service Zone, told the Nelson County Commission on Oct. 3 that the state had granted seven additional full-time equivalents for expansion of the Statewide Economic Assistance Call Center. Commissioners voted to approve adding those seven FTEs to the county's allocation.
Commissioner Steve Forde moved to approve the additional positions and Commissioner Mike Haugland seconded the motion; the vote was unanimous. The transcript records that the positions were granted by the state for the call center; commissioners did not specify a local funding amount or additional implementation details during the meeting.
The approval allows Eastern Plains to proceed with staffing adjustments to support statewide call-center operations; the director did not provide an exact hiring timeline during the session.
