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Henderson Fire Department earns high NCRRS rating; chief outlines areas for improvement
Summary
Interim Fire Chief Curits Tyndall reported Henderson Fire Department received a '2' rating from the North Carolina Response Rating System, placing the department among the top few percent nationally; chief noted staffing and equipment (reserve ladder) shortfalls and response-time gaps as improvement areas.
Interim Fire Chief Curits Tyndall told the city council on May 8 that the Henderson Fire Department received a rating of "2" from the North Carolina Response Rating System (NCRRS), part of the state Department of Insurance. Chief Tyndall said a rating of "1" is the highest and that only about 0.9% of departments earn that score; a "2" places Henderson among the top 2–4 percent nationwide.
Tyndall outlined the five grading criteria: needed fire flows, emergency communications, department resources (equipment and staffing), water supply, and community risk reduction. He said the department lost points for not having an operational reserve ladder, for staffing shortages, and for not meeting certain response-time measures to reach some areas.
Council received the report as recognition of strong performance with identified improvement areas. The chief’s presentation provides context for future staffing and equipment discussions.
