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Helpline Center reports 31,497 local contacts through Sept.; notes 988 rollout and partnership with 911
Minnehaha County Commission · March 1, 2026
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Summary
Janet Kittams, CEO of the Helpline Center, told the commission the center handled 31,497 contacts through September 2021 in Minnehaha County, with housing, food and health care as top needs; she described updates including a new website/app and the July 2022 transition to 988 for mental health crisis response.
Janet Kittams, chief executive officer of the Helpline Center, briefed the Minnehaha County Commission on Nov. 2 about the center’s scope of services and a planned transition to the national 988 crisis number.
Kittams said the Helpline Center…
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