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Alpena County E/911 reports 4,133 calls in May; plans to hire dispatcher and pursue generator grant
Summary
Emergency Management and E/911 Director Kim Elkie told the committee May saw 4,133 total calls (13 incoming texts), average answer times around 2.15–2.17 seconds, and an average call length of 1:25; staff will interview to fill an upcoming dispatcher vacancy and continue work with the state on a generator grant.
Emergency Management and E/911 Director Kim Elkie briefed the Alpena County Courts & Public Safety Committee on May operations, reporting 4,133 total calls and 13 incoming texts for the month.
Elkie said the average time to answer across all call categories was 2.17 seconds and the 911-only average was 2.15 seconds. The average call…
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