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County says Waste Management pickups improving but commissioners question service vs. price
Summary
Michael Walsh told commissioners Waste Management has improved landfill roll‑off pickup performance in recent months but Commissioner Asher Gray questioned whether lower cost justifies customer‑service history; Walsh said performance recently has been better.
Michael Walsh updated the Jasper County Board of Commissioners on Jan. 23 that Waste Management’s performance on roll‑off container pickups at the county landfill has improved in recent months.
Walsh said crews are doing a better job of ensuring containers are full before pickup and that “it has gotten better” though “it’s not perfect.” Commissioner Asher Gray said he understands Waste Management offers the lowest price but asked whether the county is getting acceptable customer service. Walsh replied that in the past he would have said no, but that over the last few months the company has improved.
No contract change or formal action was taken; commissioners flagged the issue for continued monitoring.
