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Benton County commission urges USPS to return local mail processing to Jackson

Benton County Commission · March 1, 2026

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Summary

Benton County Commissioners unanimously approved a resolution calling on the U.S. Postal Service and the county's federal delegation to restore mail processing to Jackson, citing slow local first-class delivery that residents say delays bills and medicine.

The Benton County Commission on July 15 unanimously adopted Resolution 20240715-01 asking the U.S. Postal Service to return Benton County's mail processing operations from Memphis to Jackson to improve local first-class delivery. Mayor Mark Ward sponsored the resolution and said the move is intended to address long delivery delays residents and businesses have reported. "We do hereby, as a body, call upon the USPS to improve local first-class mail delivery service in Benton County by returning mail processing operations from Memphis to Jackson," the resolution states and directs the county clerk to send certified copies to U.S. Postmaster General Louis DeJoy and the county's federal delegation.

Supporters told the commission the change would reduce wait times for essential items such as bill payments and prescription mailings. Commissioner Arnold moved to adopt the resolution and Commissioner Miller seconded; the roll call vote was 17 Aye, 0 No, 1 Absent. The resolution names Congressman David Kustoff, Congressman Mark Green, U.S. Senator Marsha Blackburn and U.S. Senator Bill Hagerty as officials the commission asks to press the USPS on the issue.

The resolution is a formal request and does not itself compel USPS action. It asks elected federal representatives and the Postmaster General to act on the county's behalf; the county will mail certified copies of the resolution to those offices as directed in the text.