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County audits trash accounts after finding 76 extra cans; resident raises 911 address and court‑fine concern

Unified Government of Cusseta-Chattahoochee County Board of Commissioners · September 3, 2024
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Summary

County Manager Thomas Weaver told the commission the county audit has identified 76 accounts with an extra trash can that have not been billed; staff will contact residents to determine whether cans were left after move‑outs. At a Sept. 23 work session resident Christine Richards said a 911 address error contributed to her receiving a $260 fine she says she did not get notice for.

County Manager Thomas Weaver told the Unified Government commission that a review of garbage accounts uncovered 76 accounts with an extra trash can that were not being billed.

"We are beginning to audit the garbage accounts with two trash cans; we found seventy-six that have an extra can, but they aren't paying for those extra trashcans," Weaver said. He said staff will call account holders to determine whether the extra cans were left behind after tenants moved out or whether the county failed to collect returned cans.

The audit follows routine utility and billing administration work the county is conducting. Commissioners approved moving related agenda items through the proper work-session and meeting process so that any policy or billing changes can be considered at a future meeting.

At the Sept. 23 work session, Christine Richards raised a separate service concern. Richards said she had been charged $260 after not receiving an earlier court notice and believes the county's 911 addressing (she said her house is 140 but that 145 had been used) contributed to the missed notice. Chairman Charles Coffey and County Manager Weaver said the county will look into 911 sign/addressing and billing records; Weaver clarified that fines imposed by a judge are judicial matters and beyond the commission’s authority to waive.

The commission also discussed related service issues during department updates, including water-billing questions and repairs to drainage infrastructure. Staff were directed to follow up with residents and return findings to the commission at a future meeting.