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Budget panel presses DFPI on fee-funded programs, debt‑collector assessments and performance metrics
Summary
Lawmakers and stakeholders questioned the Department of Financial Protection and Innovation about workload estimates, the debt-collector licensing program’s assessment model and metrics to measure consumer protection outcomes; industry speakers warned assessment levels are harming small firms.
The subcommittee heard an in-depth presentation from the Department of Financial Protection and Innovation and the Legislative Analyst’s Office on fee‑funded consumer‑protection programs.
Suzanne Martindale of DFPI summarized the department’s expanded authority under the California Consumer Financial Protection Law and asked the subcommittee to extend existing expenditure authority to retain staffing for new programs. DFPI said the agency is funded from special funds, not the general fund, and described recent enforcement activity and workload growth.
LAO analyst Heather…
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