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Austin Water reports Q2 KPIs: most measures 'green' and work on asset data continues
Summary
Austin Water presented Q2 performance measures showing most high-level KPIs on track (including drinking-water turbidity well below regulatory thresholds) and described work to improve asset-condition data, rate-setting models and water-loss reduction strategies tied to the Water Forward program.
Austin Water presented a Q2 update on Feb. 11 showing that its high-level performance indicators are largely on track and that the department plans a comprehensive KPI review in FY26 to better align measures to Water Forward and other long-term goals.
Allison Orton Sprague, enterprise strategic planning manager, said the department chose a compact set of high-level KPIs aligned with the citywide strategic goal on mobility and critical infrastructure—examples include percent of median household income (MHI) spent on combined water/wastewater bills, percent of water and wastewater assets in fair-or-better condition,…
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