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City staff recommends phasing out seasonal customer shutoffs; lost revenue estimated about $40,000 a year
Summary
Staff recommended the city stop adding new seasonal utility shutoffs to prevent revenue leakage and preserve system capacity; staff estimated about $40,000 in annual lost readiness‑to‑serve revenue and suggested phasing out enrollments over six months.
City utilities staff told the council they recommend ending the informal seasonal shutoff practice that allows customers (commonly snowbirds) to pause service for up to six months without paying the city’s readiness‑to‑serve fee.
Assistant Director Jason Chandra said about 250 customers historically used the feature and that the current administrative burden and…
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