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Social workers and union leaders urge board to address child-welfare staffing, mandatory rotations and leadership failures

Orange County Board of Supervisors · March 11, 2025
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

Union and front-line social workers told the Board of Supervisors that child-welfare staff face heavy caseloads, burnout and a punitive rotation policy; they urged the board to require performance improvements for executives and to halt mandatory rotations that, they said, disrupt continuity of care.

Dozens of current and former social workers and representatives from the Orange County Employees Association (OCEA) pressed the Board of Supervisors on March 11 to address workplace culture, high turnover and a mandatory rotation policy inside the county's Children and Family Services (CFS) division.

Union survey and claims: OCEA leaders presented results from a survey of CFS social workers that they said showed widespread dissatisfaction: respondents reported concerns about leadership effectiveness, burnout, mental-health impacts and plans to leave. OCEA speakers urged the board to hold CFS executive leadership accountable and to place executives on performance-improvement plans until workplace conditions improve.

Mandatory rotation policy: Front-line staff and union representatives said the county's mandatory rotation policy removes experienced workers from programs where they built case knowledge and community relationships, which can harm children and families and increase caseload instability. "This policy has created an environment filled with animosity, anger, fear and anguish," one OCEA representative said.

County response and next steps: Board members heard the testimony but did not adopt specific disciplinary measures in open session. Supervisors thanked employees for their service and directed continued review; union leaders urged concrete steps including a formal performance-improvement process for executives, transparency about caseloads and reversing or pausing the rotation policy for high-risk program areas.

Context: Several supervisors acknowledged the pressures in child welfare work and asked agency leaders to report back with options to reduce staff stress, preserve institutional knowledge and protect continuity of care for children and families.