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County, BNSF discuss repeated toll charges and accessibility concerns at Fort Madison bridge
Summary
At a Feb. 26 Hancock County highway meeting, BNSF said it implemented new toll‑reader software and issued refunds after customers were charged multiple times at the Fort Madison bridge; the railroad will return March 30 with an update and suggested a possible extension arm for readers to help drivers who cannot leave their vehicles.
Hancock County officials raised accessibility and billing concerns at the Fort Madison toll bridge during the Feb. 26 Highway, Road and Bridge meeting, after the committee heard reports that some drivers were charged more than once and in some cases had to exit their vehicles for cards to be read.
Peter Skosey…
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