Get Full Government Meeting Transcripts, Videos, & Alerts Forever!
Billings chiefs present annual fire and police reports, cite data upgrades and shifting call volumes
Summary
Fire and police leaders told the city council the departments are shifting to data-driven operations: the fire department corrected 2024 call totals and outlined station and tech priorities, while police reported declines in property crime and heavy activity by drug and special units.
At a City Council meeting, Billings fire and police leaders summarized their 2024–25 annual reports, emphasizing new records systems, shifting call volumes and programmatic changes.
Fire Chief Matt Hoppel said the department has moved onto a new records-management platform (NERIS) and used the system to correct its 2024 call total to 18,206, noting call volume fell to 17,914 in 2025. "This new system brought that to light, so I just wanted to make that correction," Hoppel said. He described how the department is tracking station-level demand as it plans future station placement and staffing, and emphasized the…
Already have an account? Log in
Subscribe to keep reading
Unlock the rest of this article — and every article on Citizen Portal.
- Unlimited articles
- AI-powered breakdowns of topics, speakers, decisions, and budgets
- Instant alerts when your location has a new meeting
- Follow topics and more locations
- 1,000 AI Insights / month, plus AI Chat
