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Vendor pitches townwide text alerts as option for emergency notifications

Glendale Town Board · March 19, 2026
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

A Text My Gov executive briefed Glendale’s board on a town-specific mass-text service that uses a keyword sign-up and a 10,000-text annual allotment; the vendor said a pilot could go live in March, pending staff follow-up and rollout decisions.

Mayor Chamberlain and the town board heard a remote presentation from a Text My Gov executive about a mass-text emergency-notification system that the vendor said could be set up for Glendale with a dedicated keyword and number. The vendor described the service as charging per-text against an annual allotment of 10,000 texts and said nearby towns use similar systems.

The proposal prompted questions about likely subscriber numbers and costs: the vendor used a 200-subscriber example to illustrate per-alert reach but emphasized the town controls sign-up and messaging. Mayor Chamberlain asked for details and staff follow-up; Kevin Smedley (5 County) was scheduled separately but did not attend because of bad weather.

The board did not take formal action but directed staff to continue discussions and consider a pilot rollout with vendor-provided setup details and a staff implementation plan.