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ESS reports higher substitute fill rates; trustees press for cost details
Summary
ESS told the School City of East Chicago board it increased substitute placements and raised its fill rate from 43% (previous year) to 81% in February; trustees asked ESS and district finance staff for side-by-side billing and cost comparisons since the partnership began Oct. 27.
Becky Sapples, senior vice president of operations for ESS, told the School City of East Chicago Board of Trustees that the district’s contract with ESS (go‑live Oct. 27) has produced a sharp uptick in substitute placements. "We finished February at an 81% fill rate, which compared to 43% fill rate last year," Sapples said, and she added ESS has hired about 60 substitutes to date, including 26 who were district originals.
Sapples described recruiting and retention strategies ESS used locally—regular pay Fridays, referral bonuses, monthly and…
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