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Governor’s office and NDIT outline IT service‑fee problems and propose tighter project tracking
Summary
Al Dorman (Governor’s Office) told the task force that timing for computing IT service fees, lack of advocacy around those fees, and weak incentives for agencies to economize are driving unsustainable increases; he urged better statewide planning and budgeting for IT projects and automation of billing.
Al Dorman of the Governor’s Office described structural issues in how IT service fees and large IT projects are budgeted and implemented across state government.
Dorman said service fees are set months before budget realities crystalize and that no clear advocate explains rate changes during appropriations, leaving agency leaders surprised by spike in bills. He argued there…
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