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Residents raise mapping and addressing problems; 911 director working to update county database
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Summary
Residents told the commission that postal and navigation services are failing to locate some addresses; 911 Director Diana Mitchell said the county database has been updated but state uploads may have missed newer addresses and that she is updating a Frontier-supplied address list and expects completion in about two weeks.
At the April 6 meeting, resident Bobby Harman told the Pendleton County Commission that his property and his mother’s addresses do not appear in mapping systems, causing delivery services to be unable to find them. "My address nor my mother’s address are in the system and delivery companies cannot find our locations," Harman said, and he requested a conference call with state GIS coordinators to verify uploads.
Diana Mitchell, the county 911 director, told commissioners the address had been added to the county 911 database in June 2019 and said Atlas Geographic uploaded data to the state in 2019 but that upload may have occurred before the address was added. She said an upload was not completed last year. Mitchell added she is updating the address list received from Frontier and is about 75% complete; she anticipates finishing within two weeks and said the 911 database is the commission’s priority and is separate from the broader GIS system.
Shawn Stinson, editor of The Pendleton Times, also said his address does not return in searches and raised concerns that Google, Garmin and TomTom are not using up-to-date data. Mitchell explained those companies purchase data from the state and the county cannot control how often commercial providers refresh their maps.
Commissioners agreed to pursue verification with state GIS coordinators; Harman asked the county to participate in a conference call with state mapping staff to ensure a successful upload. No formal vote was recorded on the matter during the meeting.