Durham County staff recommend Oracle as new ERP, $5.19 million platform cost

Durham County staff recommended replacing the county’s 2005 enterprise resource planning (ERP) system with Oracle, with DLT Solutions LLC named as the proposed reseller at a platform cost of $5,189,321. The recommendation follows a competitive RFP, on‑site demonstrations and reference checks and will be the subject of contract negotiations and a Board review expected in April 2026.

Staff told the Board that technical support for the county’s existing SAP platform will end in 2027 and that continued operation would require increasing costs and parallel systems during migration. The recommended procurement would fund a phased implementation over approximately 36–48 months, with additional procurement expected to select an implementation partner after award of the platform contract.

The County Manager recommended that the Board authorize staff to proceed with contract negotiations with DLT Solutions LLC. Resource persons listed for the ERP update included Greg Marrow, Chief Information Officer; Crystally Wright, Chief Information Officer; Kathy Everette‑Perry, Chief Human Resources Officer/Chief Employment Counsel; and Keith Lane, Budget and Management Services Director.

If approved, the platform cost would be budgeted in the county’s capital improvement plan. Staff emphasized that the recommendation is the result of multi‑phase evaluations — including written RFP scoring, demonstration validation and peer reference checks — and noted that separate competitive procurements will follow to select an implementation partner and any required services.