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Council hears pleas over huge water bills as grassroots Operation 0 Out launches relief drive

Jackson City Council · March 24, 2026
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

Public commenters described runaway water bills — one elder’s bill was cited at $53,767.70 — and a grassroots fund, Operation 0 Out, launched to zero out elderly and disabled accounts; council discussed an attempted legal appeal of a federal 12% rate increase but did not approve an immediate appeal in open session.

Public commenters at the March 24 Jackson City Council meeting urged city action after residents reported unusually large and likely inaccurate water bills, and a local fundraiser launched to help elderly and disabled customers.

At the podium, Willie Lambley said his nearly 90-year-old mother received a $53,767.70 bill after not receiving statements since 2024 and that the household has no leaks. Lambley asked what the family should do and provided an address; a council member said staff would follow up from their office. Earlier, Shontay Wallace described separate personal legal concerns involving her son and an ongoing judicial…

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