Get Full Government Meeting Transcripts, Videos, & Alerts Forever!
Get email alerts on the Parks Operations topic
No spam. Unsubscribe anytime.
Forest Hills general manager reports strong season and urges continued investment in maintenance
Summary
Keith Stoll, general manager for Kemper Sports at Forest Hills, reported roughly 35,000 rounds last season, robust growth in outings and memberships, and more than $600,000 in capital improvements while flagging ongoing maintenance and a cramped maintenance building.
Keith Stoll, general manager of Forest Hills (managed by Kemper Sports), told the Board of Park Commissioners the course had another strong season and significant capital and programming gains.
Stoll said the course saw about 35,200 rounds this year (compared with 35,800 in the prior season), opened a new pavilion in May, and recorded growth in outings and season-pass members. “We did over 35,000 rounds, another fantastic season,” he said, and added the course put “over $600,000 into capital improvements this year.”
Stoll described investments that improved perceptions and revenue: pavilion-driven outing business, a multi-phase parking-lot rebuild, a new irrigation commitment and plans to add GPS to carts and a Notify system for tee-time confirmations. He credited junior-clinic programs and the Russ Heizer Foundation for supporting junior golf and said the course scored 73.9 on customer surveys, its highest recorded net-promoter-like rating.
He also flagged infrastructure challenges: an aging maintenance building that predates modern needs and a discovery of a 20-inch water line near the maintenance area that complicates renovation. Stoll said ongoing investment is necessary to preserve the course for the long term.
Board members thanked Stoll for the report; Council Member Weston praised the management team and suggested further family-friendly amenities such as mini-golf for future consideration.
The presentation had no board action and served as an informational update to the commissioners.
