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Valley Transit board reviews historical ridership trends, cites COVID and driver shortages
Summary
Staff presented ridership data showing a sharp drop after 2020 and partial recovery interrupted by service reductions tied to driver shortages; the board discussed metrics such as riders-per-hour and the role of connector services in recent changes.
Valley Transit staff presented a historical ridership review at the March Board meeting, describing how pre-pandemic annual ridership (around 900,000 to 1,000,000 rides) fell with COVID in 2020 and was further affected by subsequent service reductions tied to staffing shortages.
Dave told the Board the agency began tracking back to 2019 and saw ridership decline sharply in 2020 "because we began to see significant changes in our ridership" after COVID. He…
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