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Supervisor Turner reports county testing of NinjaOne ticketing and cancels several phone contracts
Summary
Supervisor David Turner told the Board March 23 that county IT is testing a NinjaOne ticketing system, that SCI phone service was cancelled (with a likely severance bill), and that Windstream contracts were cancelled except for two lines kept for 911 service.
At the March 23 meeting of the Tama County Board of Supervisors, Supervisor David Turner reported several administrative changes in county information technology and telecommunications.
Turner said county IT is testing a NinjaOne ticketing system to manage IT requests and tracking. He also stated he has canceled SCI phone service; the minutes record he said there will most likely be a severance bill related to that cancellation. Turner added he had canceled all Windstream contracts except for two lines the county still needs for 911 service.
The minutes do not include additional technical details, projected costs or timelines for the NinjaOne rollout, nor an amount for the anticipated severance bill. Board members did not record further discussion or votes on these items in the minutes; they are presented as informational updates in the record.
Any follow-up on contract terms, expected costs, or implementation timelines would require staff reports or the meeting audio available from the auditor’s office.
