Citizen Portal
Sign In

Get Full Government Meeting Transcripts, Videos, & Alerts Forever!

Parents say contracted EverDriven service has repeatedly failed Paramount Unified special‑needs riders

Paramount Unified School District Board of Education · December 11, 2025
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

Multiple parents and caregivers told the board that the district's EverDriven transportation contractor had frequent driver turnover, late pickups and alleged unsafe conduct on special‑needs routes, and said district staff had not resolved repeated complaints.

Parents and caregivers at the Paramount Unified School District meeting reported ongoing problems with EverDriven, the district's contracted transportation provider for some students.

Parent Maile Tom Zambrano said her household had experienced "five to six driver changes" in three months and documented five late pickups this month. She said the VIP app showed drivers were not at the assigned site at the scheduled times, and that prior complaints to EverDriven and…

Already have an account? Log in

Subscribe to keep reading

Unlock the rest of this article — and every article on Citizen Portal.

  • Unlimited articles
  • AI-powered breakdowns of topics, speakers, decisions, and budgets
  • Instant alerts when your location has a new meeting
  • Follow topics and more locations
  • 1,000 AI Insights / month, plus AI Chat
30-day money-back on paid plans