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Council approves contract addendum tying Axon 9-1-1 platform to reseller; police describe AI features

Warren City Council · March 11, 2026
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Summary

Council approved an addendum with reseller Shy International to formalize relationships between the city, reseller and Axon for the 9-1-1 platform; police administration described new features including assistive call-taking, automated quality assurance and automated non-emergency triage, and officials said the addendum does not raise direct costs to the city.

The Warren City Council approved a contract addendum on March 10 that formalizes an agreement between the city, reseller Shy International Corporation and Axon Enterprises for the city’s 9-1-1 platform. Council members were told the addendum ties the contractual relationships to protect the city without changing the underlying Axon technology or increasing the city’s payments.

Councilmember Lafferty (who spoke during the discussion) said the addendum is “an addendum only” and does…

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