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City officials credit cybersecurity investments as they lay out 3‑1‑1 integration and digital‑navigator expansion
Summary
Philadelphia's chief information officer said recent investments cut malicious phishing reports and high‑risk sign‑ins sharply; the city will gather 3‑1‑1 integration requirements May–September and seek FY28 funding, while expanding in‑house Digital Navigators and distributing laptops to residents.
Philadelphia City officials told the city council during a budget hearing that investments in cybersecurity and digital inclusion are producing measurable effects while additional systems work and funding remain necessary.
Melissa Scott, the city's chief information officer, said the city used funds from the prior fiscal year to invest in email filtering and perimeter defenses. “There was a 90% decrease in malicious phishing emails that have been reported,” she said, and also reported “a 69% drop in high‑risk suspicious sign‑in attempts,” which she attributed to improved email blocking and reduced exposure to intrusion attempts. “Our perimeter defense is working,” Scott said.
Why it matters: Council members said the improvements reduce immediate risk to sensitive city systems and constituent data. But they also pressed for better public‑facing status…
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