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Zion staff reports water meter server failure; billing for Section 1 delayed until Dec. 15
Summary
Director Ransom told the council a server migration caused a loss of meter reads from Oct. 22–Nov. 19, 2025. Affected Section 1 customers will see a revised mailing of Dec. 15, 2025, a due date of Jan. 1, 2026 and a shut-off date of Jan. 21, 2026.
City staff told the Zion City Council that a server migration caused a failure to store water meter readings for multiple meter regions, producing a billing disruption for customers in the affected area.
Director Ransom said meter readings recorded by distribution equipment were being transmitted but, after the system was moved to a new server on or about Nov. 19, 2025, readings between Oct. 22…
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