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Council hears resident complaints about missed waste pickups and customer-service problems with hauler
Lebanon City Council · December 9, 2025
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Summary
Residents and council members reported numerous missed waste pickups the week of Dec. 1 and difficulties contacting the hauler; council discussed remedies, the upcoming rebid timeline and the requirement to accept the lowest responsible bid when contract expires.
The Lebanon City Council heard multiple complaints about missed residential waste pickups during the week of Dec. 1 and about difficulty contacting the hauler, generating concern about customer service and potential contract remedies.
A councilor or resident (Speaker 8) said callers could not reach the hauler and…
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