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Redmond staff to brief council April 7 on Go Redmond TDM programs and RedLINK expansion

Public Safety and Human Services Committee of the Whole · March 18, 2026
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Summary

Deputy Director Sarah Fiellen and transportation staff previewed a staff report and an April 7 presentation on Go Redmond transportation demand management (TDM). Staff outlined programs (commute trip reduction, RedLINK, MetroFlex, school travel programs, community van, scooter/bike contracts) and said the April 7 briefing will include program maps, usage data, and details on reaching seniors and low‑income neighborhoods.

City transportation staff told the committee on March 17 that they will present a full staff report on April 7 about the Go Redmond transportation demand management (TDM) program and that Move Redmond will provide a related special presentation.

“Transportation demand management, or TDM, really works on making our existing transportation network work more efficiently,” Caroline Chapman said, explaining that Go Redmond focuses on education, encouragement and outreach to shift travel behavior away from single‑occupancy vehicles and to meet commute‑trip‑reduction obligations under state law.

Chapman outlined a portfolio of activities the city manages or partners on, including employer commute trip reduction programs (for employers with 100+ employees), mobility management for new developments, the Redmond School Pool program (walking and rolling to school campaigns), outreach programs with Hopelink to reach low‑income, immigrant and senior populations, and pilots such as MetroFlex, community vans and the new RedLINK service. Staff said they would present more detailed RedLINK maps and usage metrics on April 7 and respond to council questions about service boundaries and outreach.

Council members asked staff to ensure RedLINK and MetroFlex reach senior and low‑income neighborhoods, to provide performance targets and year‑over‑year behavior metrics after light‑rail completion, and to include accessible QR codes or links in presentation materials so residents can download mobility apps. Staff acknowledged data‑privacy concerns where apps track destination data and said they will include privacy protections and documentation in the report.

The committee directed staff to return on April 7 with the report and a Move Redmond presentation that provides the full picture of TDM efforts.