Council approves emergency contract with Allegiance Mobile Health for 911 ambulance services

The Pasadena City Council on March 17 approved an emergency ordinance awarding a contract for 911 ambulance services to Bluebird Medical Enterprises LLC, doing business as Allegiance Mobile Health. Councilman Dow moved to approve the emergency contract and Councilman Estrada seconded; the council voted in favor and the motion carried.

Council discussion said the contract will place ambulances at multiple fire stations and is expected to shorten response times and raise the overall level of pre-hospital care. Council comments framed the change as an upgrade intended to improve life‑saving capacity: "Our response times will be reduced tremendously, and the level of care will be raised to give life saving practices the ability to save someone's life," the presiding official said during debate.

The contract was introduced to the council as an emergency reading (Ordinance 2026-60). Council members noted past negative experiences with different providers and expressed hope the new vendor will deliver improved service. No opposition was recorded during the roll call vote; the motion carried.

Council did not provide detailed performance metrics or a publicly stated timetable for full implementation during the meeting. The secretary read the emergency ordinance language into the record; the contract award was approved by majority vote under the emergency-reading procedure.

Next steps: the city will execute the contract as authorized under the ordinance, and implementation details — including exact ambulance deployments to specific stations and operational start dates — were not specified in the meeting record and remain to be published by the city.