Get Full Government Meeting Transcripts, Videos, & Alerts Forever!
City audit finds San Diego’s performance indicators underused, urges validation and public dashboard
Summary
The Office of the City Auditor reported that San Diego underuses and inconsistently validates key performance indicators (KPIs), recommending an annual KPI report, a public dashboard with historical trends, a data validation process and a citywide KPI philosophy to improve oversight and decision-making.
The San Diego City Auditor on Tuesday presented a performance audit finding that the city underuses and inconsistently verifies key performance indicators, limiting the council’s ability to make data-driven budgeting and policy decisions. The informational report, discussed at the March 3 council meeting, included two formal findings and five recommended actions that city management agreed to implement.
Auditor Andy Henhouse and the audit team said survey results showed only one of seven council offices and nine of 27 departments routinely use KPIs to inform budget, policy or operational choices. The audit team found limited controls for ensuring KPI accuracy and noted that…
Already have an account? Log in
Subscribe to keep reading
Unlock the rest of this article — and every article on Citizen Portal.
- Unlimited articles
- AI-powered breakdowns of topics, speakers, decisions, and budgets
- Instant alerts when your location has a new meeting
- Follow topics and more locations
- 1,000 AI Insights / month, plus AI Chat
