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Upland Police: U HOPE outreach logged 1,000+ contacts and 114 placements in 2025
Summary
The Upland Police Department reported that its CDBG‑supported U HOPE outreach made more than 1,000 contacts in 2025 and achieved 114 placements, including 27 into permanent housing; the committee considered this impact during allocation deliberations.
The Upland Police Department told the city’s CDBG advisory committee that its U HOPE homeless outreach program logged more than 1,000 contacts in 2025 and helped place 114 people into services and housing, a presentation that factored into the committee’s allocation deliberations.
"In In 2025, we've made over 1000 contacts... From those contacts, we achieved 114 total placements in 2025," said Jonathan Ingles, the department’s homeless services coordinator, who outlined placements that included interim housing, substance‑abuse and mental‑health treatment and moves into permanent housing.
Ingles said CDBG funding enables immediate, short‑term interventions: motel placements to bridge a crisis, short rental or utility assistance to prevent eviction, and vendor payments made directly to landlords or service providers. He described several case examples, including a working single mother helped with motel placement and rental assistance, and a veteran who entered treatment and transitional housing after outreach encounters.
Committee members asked about documentation, vendor payment processes and whether recipients were Upland residents. Ingles said U HOPE requires ID documentation, pay stubs and bank statements to assess stability and that most U HOPE clients served with CDBG funds were eligible Upland residents. The committee asked members to weigh those rapid‑intervention outcomes when finalizing public‑service awards for FY 2026–27.
