Citizen Portal
Sign In

Lifetime Citizen Portal Access — AI Briefings, Alerts & Unlimited Follows

Treasurer reports collections progress, flags Munis and payroll paperwork issues

Gardner City Council · April 1, 2026

Loading...

AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

The city treasurer told the council committee the office collected $25,364.70 in parking revenue over six months (net $22,622.43 after card fees), issued 674 parking citations since September, and is rolling out billing upgrades while addressing payroll and check‑printing problems that have left some appointed board members unpaid.

The treasurer reported the office is continuing standard enforcement for unpaid excise bills and said the city imposes staged fees and license‑marking when excise bills remain unpaid.

"If the bill is still not paid within about 30 days of the due date of the demand, we turn them over to our deputy collector, and they add a $10 first warrant fee and a $12 mailing fee," the treasurer said. The treasurer added that after roughly three to four months a $17 service fee is applied and, later, a $20 marking fee can result in a nonrenewable mark on a license or registration.

The treasurer also outlined parking revenue and citation activity, saying, "Since the last update, we've collected $25,364.70 in revenue from coins and cards, and have paid $2,742.27 in card processing fees, netting $22,622.43 in 6 months." She told the committee that since September the police issued 674 parking violation tickets with fines totaling $11,010, including 151 meter violations, 466 code‑red parking ban violations and 33 obstructing snow‑removal violations; about 7% of tickets were voided or abated and 63% were paid.

Committee members pressed the treasurer about discrepancies in employee master files that have created pay problems for newly appointed board members. The treasurer said missing HR paperwork prevents staff from appearing on pay sheets and receiving stipends.

"If the newly appointed member doesn't complete the paperwork at HR and they aren't entered into the system, they aren't paid," the treasurer said, urging that all board members meet HR so a file is created.

Operational upgrades were also discussed. The treasurer said a water/sewer/trash billing module upgrade is complete and should produce a digital file upload to Unipay so residents can view and pay utility balances without a physical bill. She also described a newly purchased cash‑counting machine and an unresolved check‑printer template issue with Munis that requires either ordering differently formatted checks or a process workaround.

The treasurer reported she had submitted cash books, warrant transfers and reconciliations for November through February to the auditor and had submitted a draft FY27 budget to the mayor's office. She announced staffing changes, noting her senior account clerk, Lisa Arceneaux, retired March 27 and that Margaret Jordan (hired from the building department) would focus on utility collection after training.

The committee asked the treasurer to provide reconciled numbers and follow up on accounting and HR workflow fixes at the next meeting.