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Rockwood CIO details Prop 3 rollouts, help‑desk volume and local study of Google Gemini use
Summary
Chief Information Officer Bob Denneau told the Rockwood Board of Education the technology department has used Prop 3 funds to deploy devices and infrastructure, handled thousands of support tickets and calls, and conducted a limited review of student Google Gemini use that found mostly academic-support activity and few instances of essay‑writing misuse.
Bob Denneau, Rockwood’s chief information officer, told the Board of Education the district’s technology teams support “just under 19,000 students” across more than 30 buildings and have used Prop 3 funds to upgrade networks, install interactive flat panels and deploy devices.
The update, presented as information only, laid out the department’s three teams — network/server, information systems and instructional technology — and summarized operational metrics, including more than 4,000 support tickets in August, roughly 17,000 tickets year‑to‑date and nearly 12,000 help‑desk phone calls handled by a small staff. “If we don’t have that in place and that team is not making sure that that network is reliable … that is felt,” Denneau said.
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