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Provo dispatch seeks two additional 9‑1‑1 positions to provide secondary fire channel during peaks
Provo City Council (work meeting) · March 10, 2026
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Summary
Dispatch manager Heather Perkins asked the council to fund two full‑time positions (cost roughly $186,000) to staff a secondary fire radio channel at peak times, describing the consolidated dispatch center's funding model and call volumes.
Heather Perkins, manager of Provo’s consolidated 9‑1‑1 center, told the council the dispatch center handles radio channels and call processing for Provo, Orem and Linden police and for Provo and Orem fire. The center fielded 227,747 phone calls last calendar year and handled roughly…
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