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Provo police describe Flock license‑plate reader program; officials stress audits, 30‑day retention

Provo City Council (work meeting) · March 10, 2026
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Summary

Flock Safety and Provo police presented the automated license‑plate reader (ALPR) program, citing solved cases and a transparency portal; councilors pressed for details on audits, national lookups and retention policies. City staff said officers conduct monthly audits and the city sets a 30‑day retention period.

Provo City officials and a Flock Safety representative outlined how the city’s automated license‑plate reader program works and how the department limits and audits access to the data.

Lily Ho, public affairs manager for Flock Safety, told the council the system uses fixed cameras mounted on municipal poles to capture rear‑of‑vehicle photos and associated metadata and that list‑based searches can be run against NCIC, NCMEC and locally created “hot lists.” She said images and metadata are stored on AWS GovCloud and that Flock holds certifications including CJIS and SOC 2; she emphasized customers control retention and…

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