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Commission approves small billing credit for customer at 79 S. 83rd Street
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Summary
Under its billing policy the Board of Water Commissioners approved a $4.87 credit to customer Tyler Celo (79 S. 83rd Street) after staff confirmed required forms and that an unusual usage event had been remedied.
The Board approved a water-bill reduction request from a customer identified in the meeting packet as Tyler Celo of 79 South 83rd Street. Staff confirmed that the customer submitted forms required by city policy and recommended a credit for the excess usage; the commission approved the credit consistent with policy.
Staff said the usage spike lasted roughly a month and the customer remedied the problem; the recommended credit amount recorded in staff notes was $4.87. The motion to grant the credit carried on a voice vote with three ayes.
The chair confirmed the adjustment will appear as a credit on the customer’s next bill.
