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Bel Air negotiating renewal of parking citation system; convenience fee set to rise
Summary
Town staff said they are negotiating a 2‑year renewal (with a 3‑year optional extension) with Passport Incorporated for parking citation management, maintaining the town's 19% share of citation amounts but raising the proposed online convenience fee to $4.50.
The town’s parking enforcement vendor contract is under negotiation, staff told commissioners at the March 31 work session. The proposed renewal would be a two‑year agreement with a three‑year optional renewal; the town’s percentage of citation proceeds would remain at 19%.
The chief reported upgrade needs for handheld enforcement devices and the citation management platform, saying the vendor would replace hardware and supply software for online payments and case documentation. Staff and procurement said they negotiated down a larger proposed set of fees; the principal change remaining is a rise in the online convenience fee to $4.50 per transaction.
Staff said the typical citation amount (prompt payment) is $35 and that Passport’s proposed convenience fee had previously been lower; procurement and legal have reviewed the draft and staff expect to bring a clean contract to the board for approval at the next meeting after a few remaining tweaks.
Commissioners asked about auto‑renew clauses and whether hardware (meters) would be affected; staff said handheld devices would be upgraded and metered hardware would not be affected by this contract amendment.
