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Community Counseling Solutions reports audits clear, warns of staffing gaps and launches paid-intern pilot
Summary
Community Counseling Solutions told the Gilliam County Court its ethics and compliance review showed no noncompliance, reported a small audit payback, noted an open Arlington clinician post, and announced a one-year pilot of three paid intern stipends.
Kimberly Lindsey, executive director of Community Counseling Solutions (CCS), gave the court a biannual update on March 18 and answered commissioner questions about local staffing, audits and service delivery.
Lindsey said the ethics and compliance program manager completed an effectiveness review with "no areas of concern or areas of noncompliance" for the period reviewed. She also summarized audit activity: audits identified findings that led to a $2,000 payback after the provider contested several findings.
On service volume, Lindsey said the statewide warm line received roughly 25,000 calls in the last quarter and described the program as a peer-support line staffed by people with lived experience rather than licensed counselors. She provided county-level customer-survey figures and said Gilliam County had seven respondents in the quarter with mostly positive responses.
Regarding staffing, Lindsey said the Arlington outpatient clinician position remains vacant (telehealth coverage provided in the interim) and the Condon school-based counselor position is also vacant. The group discussed county assistance in recruitment and the court offered to post openings on county platforms.
Lindsey also announced that CCS will run a one-year pilot to fund three paid intern stipends of $25,000 each and some tuition-assistance payback to incentivize graduates to work locally. The pilot is funded for one year only.
Court members asked about homes CCS recently purchased in Condon and Arlington; Lindsey said she could provide details at a future meeting. The court accepted the update and asked staff to follow up on recruitment assistance and for CCS to return with a fall update.
