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GRTC tells Powhatan board Link microtransit pilot shows modest ridership gains, seeks funding and a second vehicle
Summary
GRTC briefed the Powhatan Board on the countywide Link microtransit pilot, reporting seasonal ridership fluctuations, a higher booking window to reflect long county trips, an annual pilot cost near $250,000, and a pending DRPT funding application; residents urged adding a second vehicle to improve responsiveness.
GRTC representatives told the Powhatan County Board on March 23 that the countywide Link microtransit pilot has produced steady but modest ridership and that additional funding or an extra vehicle may be needed to make the service sustainable.
"Link is very much like an Uber or Lyft, but it is a public version of it," the presenter said, describing the app, web and phone booking options. The presenter said the pilot was launched in 2023 after a Richmond-region microtransit study and that the model in Powhatan has evolved into a countywide "pocket-zone" hybrid: vehicles operate…
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